Privacy Policy

Last Updated: May 19, 2026

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or communicate with us. By using our website, you agree to the practices described in this policy.

This website is hosted by Squarespace. Some of the data collection described below is performed by Squarespace on our behalf. You can learn more about how Squarespace handles data in their Privacy Policy at squarespace.com/privacy.

1. Information We Collect

We collect personal information in the following ways:

a. Information You Provide Directly

When you fill out a contact form, inquiry form, intake form, or schedule an appointment, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and/or mailing address

  • Project details, business information, or other information relevant to your inquiry or engagement

  • Any additional information you choose to share with us


b. Scheduling & Appointment Information

When you book an appointment or consultation through our scheduling tool (powered by Acuity Scheduling), we may collect:

  • Full name and email address

  • Phone number

  • Appointment type, date, and time

  • Any answers to intake questions or custom fields included in the booking form

  • Time zone information

This information is used solely to schedule, confirm, and manage your appointment. Acuity Scheduling is a Squarespace product and handles this data in accordance with the Squarespace Privacy Policy at squarespace.com/privacy.


c. Payment Information

When you purchase a service or product through our website, payment is processed securely by Stripe, a third-party payment processor. We do not store your full credit card number or payment details on our servers. Stripe collects and processes your:

  • Name and billing address

  • Credit or debit card information

  • Email address

You can read Stripe's Privacy Policy at stripe.com/privacy.


d. Website Usage Data (Automatically Collected)

This website is hosted on Squarespace, which automatically collects certain information when you visit, including:

  • Browser type and version

  • Device type and operating system

  • IP address

  • Pages visited and time spent on each page

  • Referring website (the site you came from)

  • Clicks, scrolling behavior, and search terms used on our site

Squarespace uses this information to operate and improve their platform. We use it to understand how visitors interact with our website.


e. Cookies

Our website uses cookies and similar technologies. Cookies are small text files stored on your device. We use:

  • Necessary cookies — required for the website to function properly (e.g., security, session management). These cannot be disabled.

  • Analytics cookies — used to understand site traffic and visitor behavior. These are only placed after you acknowledge our cookie banner (where applicable).

You can view a full list of cookies Squarespace uses at support.squarespace.com. You may adjust cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.


2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and communicate with you about our services

  • Provide, fulfill, and manage services you have engaged us for

  • Process payments and send invoices or receipts

  • Schedule and manage appointments or consultations

  • Send you important updates related to your project or account

  • Send marketing emails or newsletters (only with your consent — see Section 5)

  • Improve our website, services, and overall user experience

  • Comply with legal obligations


3. How We Share Your Information

We do not sell your personal information. We may share it with trusted third parties only as necessary to operate our business:


Acuity Scheduling (by Squarespace) — our appointment scheduling tool. When you book a session or consultation, your booking information is processed by Acuity Scheduling. As a Squarespace product, Acuity handles data in accordance with the Squarespace Privacy Policy at squarespace.com/privacy.

Squarespace — our website hosting provider. Squarespace receives data necessary to operate and secure our website and process form submissions. See squarespace.com/privacy.

Stripe — our payment processor. Stripe receives your payment and billing information to process transactions. See stripe.com/privacy.

Email marketing platform — when we launch email marketing, we will use a third-party provider to send communications. We will update this policy with specifics before doing so. You will always have the ability to unsubscribe.

We may also disclose your information if required by law, court order, or to protect the rights and safety of our business or others.


4. Data Retention

We retain your personal information for as long as necessary to provide our services, maintain our business records, and comply with legal obligations. When your information is no longer needed, we take reasonable steps to securely delete or anonymize it.


5. Marketing Emails

We plan to offer a newsletter and/or marketing emails in the future. Before doing so, we will:

  • Only send marketing emails to individuals who have explicitly opted in

  • Include a clear and easy unsubscribe link in every email

  • Honor all unsubscribe requests promptly

We will update this Privacy Policy with the name of our email marketing provider before launching any campaigns.


6. International Visitors

Our website is operated in the United States. If you are visiting from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

If you are located in the European Economic Area (EEA) or United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal data. To exercise these rights, please contact us using the information in Section 9.

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. We do not sell personal information.

7. Data Security

We take the security of your information seriously. Our website is hosted on Squarespace, which provides SSL encryption and other security measures. We implement reasonable administrative and technical safeguards to protect your data from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use caution when sharing sensitive information online.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.


9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

The Polaris Frequency

Email: info@thepolarisfrequency.co

Website: thepolarisfrequency.co


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after any changes constitutes your acceptance of the updated policy.